|
Newsletter
Links
President's
Corner
Technology
Update
Training & Development
Board News
Meeting News
|
|
 |
|
|
|
December
News
|
|
|
|
|
What
a wonderful year! Thanks to the Board of Directors for 2000 for your outstanding
service to the Chapter. We are a much better Chapter because of the efforts
you put into moving this organization in a positive direction. You should
be proud of your time on the Board. Thanks for your guidance, support,
and friendship as we worked together for our members and our community.
For
the 2001 Board - thank you for stepping forward and volunteering to take
on this important responsibility. I know it will be a lot of hard work,
but it will be fun, too. With your experience and dedication, I see nothing
but great things for the Chapter in the future.
For
the members - you have elected a strong team to lead the Chapter. But,
they cannot do it all by themselves. Please support them with your time
and efforts. It takes all of us for the Chapter to make an impact. Join
us at our December program as we introduce the new Board of Directors.
One
of the ways we keep our membership informed of Chapter activities is to
provide an annual review. This report was presented at the Board Retreat
in November and is available to members. Please contact the Chapter Secretary,
if you would like more information.
And
speaking of the Board Retreat - it was very successful. Held in November,
it covered items critical to the success of the Board and the Chapter
next year. Discussions centered on our vision and mission, goals for 2001,
Board responsibilities, and Chapter Operating Requirements (CORE). A special
thanks to those members of the Chapter (not on the Board) who attended
and provided input.
On
October 21 (at the National Leadership Conference in Alexandria), the
Chapter was formally recognized as a recipient of the CORE Achievement
Award. A couple of months ago, I mentioned we were one of 31 recipients
(of 151 chapters) in the CORE Assessment category of the Management and
Assessment Program. As you may know, ASTD has a set of 20 Chapter Operating
Requirements to which all chapters will be asked to comply next year.
The year 2000 served as a "transitional" year to give chapters a chance
to see where they stand, assess where the gaps are, and get themselves
ready to meet the 20 requirements next year in 2001. Again, I congratulate
you (our membership) for your support.
I
look forward to seeing you at the December general membership meeting.
Dave
Gorwitz
|
|
|
|
| |
|
| |
During
November and the beginning of December, the SEVA-ASTD web site was experiencing
some difficulty with the server for our website. We appreciated your patience
during that time period. As you can see, we also took the time to remodel
the website. Not all of the pages have been completed at this time.
We
are trying to add additional features to the site. Stay tuned, and check
back often to see what's been added. We are also in the process of adding
additional training resource links. If you have some sites you would like
to see added, please send an e-mail to our webmaster with the link.
Don't
forget to access
the National ASTD
website. Currently featured on the national site, you will find articles
on E-Learning, the ASTD TechKnowledge 2000 Conference, and a free exclusive
offer for non-national members. Also
from the website, you can access membership information, the career center,
which includes a job bank and career Q&A, and information about upcoming
conferences.
Excellent
professional development tools are also available on the website. These
learning community topics include Consulting Practice, Evaluation and
ROI, E-Learning, Management Development, Managing Training, OD, Performance
Improvement, and Technical Writing.
|
|
|
|
| |
Training
and Development
Professional Opportunities
|
| |
Measuring
Results: A Practical Approach |
| |
Measuring
the business results of training can look like a daunting task. There
are three keys to making the process easier. First, begin with the end
in mind. Second, be practical and choose to measure only those training
courses that directly relate to business results and finally, be organized.
Do:
|
| |
- Begin with the end in mind. Define the expected
business results prior to developing the training. The expected business
results become your measures.
- Determine when you and your client expect to
see results.
- Determine how often to measure; the effects of
training may build or decline over time.
- Get your internal client's input on proposed
measures. The best case is to use the client's existing data reporting
structure.
|
| |
Design
Level 3 (Behavior) and Level 4 (Results) into the Training.
One
way to promote the transfer of training and to measure on-the-job behavior
change is to design a project into the training. This project should be
designed to use the training skills and information. For example, if the
training is in process improvement, all participants would identify and
plan a process improvement project for their area of responsibility. A
measure of behavior (Kirkpatrick's level 3) could then be the percentage
of projects implemented.
|
|
|
Design
the project to: |
| |
- Apply
and synthesize the training
- Promote
transfer of training
- Be
the measure of on-the-job behavior. One way to do that is determining
the percentage of projects actually completed by a specified follow
up date.
|
| |
In
the case of process improvement training, the results of each project
implemented can be used as a measure of business results and ROI. Process
improvement projects should have ample documentation on the dollar and
time value of the project's results. Those results may include as reduced
cycle time to market, or eliminated processes.
Business
is change. Expect changes in the measurement process resulting from changes
in the business. Many textbooks on measurement seem to have assumed a
static state universe, which is simply not the case. Prior to measuring
business results, consider:
|
| |
- Deciding
before you evaluate how to handle negative results
- Expecting
to adjust the evaluation plan if circumstances change
- Accepting
that actual ROI evaluation will differ from how it "should" be done.
|
| |
Calculating
ROI can be a straightforward process when the measurement process is determined
at the time of the needs assessment. When the needs assessment clearly shows
that training is the right intervention and that the training directly impacts
business results, then ROI is the right way to measure. |
| |
***************************************************** |
| |
Clare
Novak is an international performance consultant with significant experience
in the Middle East. Clare currently serves on the ASTD National Advisors
for Chapters. She has spoken for national and regional professional conferences
as well as ASTD and other professional organization chapters.
Clare
Novak
610-436-9536
novakc
|
|
|
|
| |
|
| |
|
| |
A
special thank you to the out-going SEVA-ASTD Board for their outstanding
service and leadership to the board and the membership.
|
| |
Blessed
is the Leader Who...
(author unknown)
Has not sought the high places, but has been drafted into services because
of her ability and willingness to serve,
Knows where she is going, why she is going, and how to get there,
Knows no discouragement, who represents no alibis, shows no disrespect
and frustrations to her peers when things seemingly don't go to please
her,
Knows how to lead without being dictatorial; true leaders are humble,
Seeks for the best for those she serves,
Leads
for the good of the most concerned; not for the gratification of her
own personal ideas,
Develops leaders while leading,
Marches with the group, interprets correctly the signs on the pathway
that lead to success, And considers leadership an opportunity for service.
|
| |
President
Dave Gorwitz
Past President Jim Lang
Director Coley Dize
Director Janette Crumley
Director Abby Lacroix
Executive VP Debbie Christian
Secretary Janie Baines
Treasurer Renee Brooks
VP Communications Linda McCafferty
VP Internet CeCee Vlk
VP Membership Pam Ward
VP Facilities Marsha Hays
VP Programs Fran Sattes
VP Training Institute Andre Fenwick
VP Marketing Shirell Mathews
|
| |
|
| |
Coaching
is unlocking a person's potential to maximize their own performance. It
is helping them to learn rather than teaching them."
-
John Whitmore
|
|
|
|
| |
|
| |
Last
month, we humbly applied our theme of "Attitude of Gratitude," to publicly
recognize those ASTD members that have served on committees or helped us
for special events during this past year. We gratefully acknowledge and
sincerely thank the following people for their selfless service in helping
our Chapter: |
| |
Crystal
Butler
Catherine Elder
Max Good
Bonnie Joyce
Betsy Kussel
Dorothy Shupe
Kathleen Taylor
Doris Thomas
Tim Thomas
|
| |
Coley
Dize reminded us of our need to express gratitude and how it affects us
as well as those around us. How we think about life and approach our life
experiences (and those with whom we come in contact) makes us who we are.
We can control those things and set a direction for our lives. If you
missed it, you missed a great inspirational and motivational presentation.
The
dinner, catered by Second Street, a Thanksgiving buffet, followed our
networking activity of "Two Things and A Lie" that we were thankful for
in our lives.
The
slate of officers for the upcoming year was presented and an election
was held. This new Board for 2001 was listed (as a proposed slate) in
the November newsletter.
|
| |
|
| |
"I
don't know what your destiny will be, but one thing I know; the only
ones among you will really be happy are those who will have sought and
found how to serve."
Albert Schweitzer
|
|
|
|
| |
|Home|
|Chapter Events| |Newsletter|
|Board Members| |Links|
|Membership| |Training
Institute| |Job Bank|
|
| |
American Society for Training & Development (ASTD)
Southeastern Virginia Chapter
Local Content Copyright © 1998, 1999, 2000
Quality of WorkLife Center
752 Settlers Landing Road
Hampton, Virginia, 23669, USA
Phone: 757.640.0045 Fax: 757.640-XXXX
For comments or suggestions for this site, please
email:
|
