astdlogo1.jpg (11197 bytes) American Society for Training and Development
Southeastern Virginia Chapter

"Serving Hampton Roads & Beyond"
Trainers' Track
August 2000

Table of Contents

President's Corner

Technology Update

Trends and Issues Alert - Distance Education

Meeting Room WWW

New Members

Employment Corner


President's Corner
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I hope you are enjoying your summer. The Chapter will be taking a break this month and will not have a planned program for August. We will be back again in September, though, with an action-packed program on experienced-based learning. Following closely on the heels of this program is our annual Professional Development Day. Please check out our website at www.sevaastd.org for details on both of these events, to include registration information.

I am in the process of completing an assessment of our Chapter, analyzing our programs and member benefits offered since the first of the year. If you have any comments, positive or negative, please let me know.

It's never too early to think about volunteering to assist the Chapter. Although we are still a few months away, we are looking at setting up next year's board (for the year 2001). If you have any interest in a board or committee position, please contact Debbie Christian or myself.

Membership renewals are coming up. All Chapter memberships expire at the end of September each year. You will soon be receiving renewal information in the mail. Please return the form as soon as possible so the information flow (including the newsletter) to you will not be interrupted.

I look forward to seeing you at the September general membership meeting.

You can get the latest news and information from the Southeastern Virginia Chapter delivered to your work or personal e-mailbox. Monthly, (approximately one week prior to any of our programs) we will send each of our members who have signed up for this service a reminder and a short summary about the event. From time to time, we will also include other information of interest to our membership.

All you have to do to receive the free SEVA E-News is send us your e-mail address. You can subscribe or unsubscribe by sending e-mail to

To subscribe, just send a message with "Subscribe SEVA E-News" in the subject area and your name (nothing more) in the body of the message. To unsubscribe, just send a blank message with "Unsubscribe SEVA E-News" in the subject area.

As always, here is the privacy statement: The e-mail addresses that make up the SEVA E-News distribution list are confidential. SEVA ASTD does not furnish these addresses to advertisers or sponsors, nor does it use this distribution list for any purpose other than mailing the SEVA E-News. SEVA ASTD directly distributes the SEVA E-News only to members who have subscribed by e-mail. Once you remove your address from the SEVA E-News distribution list, there is no record of your address in the SEVA E-News distribution list.


Technology Update
By Donna J. Abernathy, Training and Development, June 2000
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10 Macro Trends

Here are 10 macro trends that will change the nature of the Internet over the next five years, according to Computer Economics:

  1. At least one-fourth of a projected 350 million Internet users will use wireless devices for Internet communications and business activities.
  2. The nature of Web content will become increasingly global as companies in Europe and South America, along with China and Japan, move to the Internet at a faster rate than other countries.
  3. In the next three years, e-commerce will attain more than $6 trillion of business-to-business transactions over the Internet.
  4. The age of the Internet entrepreneur will fall dramatically over the next five years as more teenagers start their own dot.com businesses.
  5. Companies that want to conduct global e-business will be required to support Websites in multiple languages and create a culturally significant content.
  6. Competition among affinity Websites will become fierce as media companies attempt to attract such interest groups as women, men, teens, Hispanics, Asians, African American, gays, lesbians, and people with specific economic or recreational interests.
  7. Technological convergence and consumer demand will open doors for new media applications. Delivery of all existing media sources will span numerous platforms, including computers, thin-client devices, video systems, and audio systems - requiring converting media into multiple formats.
  8. No monopoly in end-user or infrastructure technology is sustainable, and all present-day corporate dominance will eventually erode and technological convergence occurs.
  9. Customer service standards for e-business efforts will have to meet or exceed those of offline competitors, as customer service becomes a primary differentiator between Web-based companies.
  10. Cyber-terrorism will emerge as a form of economic warfare and a political and economic tool for competing companies, polarized political forces, and social classes.

Trends and Issues Alert - Distance Education
ED399383 Susan Imel, 1996
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Online education through computer networking is creating a paradigm shift in education. The old models [one-to-one broadcast via television, radio, newspaper, and lecture] came from 19th Century technology and they're based on transmission models. . . . New computer networking technology requires and enables a whole new way of teaching and learning. For the first time in human history we can have many-to-many communication across time and space. Never before have we been able to have group interaction that's time and place independent--the framework for a learning society. (Linda Harasim quoted in "Shaping Cyberspace into Human Space" 1996)

Distance education, the delivery of instruction when teachers and learners are separated in place and/or time, is currently being shaped by microcomputers, the Internet, and the World Wide Web (Kerka 1996). Decreasing costs of communication and the blurring of boundaries between the telephone, the television, and the computer ("The Revolution Begins, At Last" 1995) mean that anyone is potentially a distance learner (Kerka 1996). Distance educators are faced with enormous challenges in responding to the rapid changes in technology and to the growing audience for distance learning. Some of the trends and issues affiliated with distance education in the current environment are highlighted in this publication. The discussion is followed by lists of print and organizational resources on distance education.

The potential of current technologies to change the traditional teaching-learning transaction is a theme appearing in the distance education literature. What Linda Harasim refers to as a "paradigm shift in education" ("Shaping Cyberspace into Human Space" 1996) is recognized by others (e.g., Davison 1996; Filipczak 1995; Kerka 1996; Moore 1995b). Moore (1995b) sketches four possible scenarios to describe how educators might respond to "the new opportunities" offered by changing technologies: the minimal change model in which instructors make no fundamental changes but merely use technology as an instructional aid; the marginal change model in which the pedagogy and organization of education remain unchanged and students are added on to conventionally taught classes (the most common application of distance education in North America); systemic change in which institutions change the fundamental organization of teaching by reorganizing it into a system driven by technology; and a virtual system in which universities and schools are "place-free, with little or no formal organization" (p. 3). Only the last acknowledges the existence of a paradigm shift.

A number of issues are affiliated with the potential to change teaching and learning via distance education. One that is mentioned frequently is the need for staff development (e.g., Davison 1996; Filipczak 1995; Thach and Murphy 1995; Warren 1995). Since distance education is now considered to be more than just connecting people in one classroom to a lecture in another, there is growing realization that traditional teaching techniques will not work in distance education settings (Thach and Murphy 1995). Greater emphasis is being placed on learner centeredness and creating interaction between and among learners and instructors. If distance education instructors do not receive training to facilitate greater student participation and interaction, they may simply use distance education "to imitate existing familiar teaching situations and strategies via a variety of technologies" (Davison 1996, p. 151).

Technology is not the main issue any more, but it is still an issue (Filipczak 1995). For many students, issues of access are very real due to the costs of equipment and the charges for accessing the information highway (Davison 1996). Other issues related to technology include a lack of standards ("Trouble in Paradise" 1996) and cost of state-of-the-art equipment (Filipczak 1995). For the most part, however, distance educators can turn their attention to solving questions related to teaching and learning, questions that may lead to a genuine learning society.

Print Resources (edited)
  • Davison, Trevor. "Distance Learning and Information Technology: Problems and Solutions in Balancing Caring, Access and Success for Students." Distance Education: An International Journal 17, no. 1 (1996): 145-157.
  • Filipczak, Bob. "Putting the Learning into Distance Education." Training 32, no. 10 (October 1995): 111-118.
  • Jacques, Michele M. "How to Find World Wide Web Distance Education Resources." Distance Education Clearinghouse, University of Wisconsin-Extension, July 1996
  • Kerka, Sandra. Distance Learning, the Internet, and the World Wide Web. ERIC Digest No. 168. Columbus: ERIC Clearinghouse on Adult, Career, and Vocational Education, Center on Education and Training for Employment, 1996.
  • Rossman, Mark H., and Rossman, Maxine E. Facilitating Distance Education. New Directions for Adult and Continuing Education, No. 67. San Francisco: Jossey-Bass Publishers, Fall 1995.
  • Stammen, Ronald M. Using Multimedia for Distance Learning in Adult, Career, and Vocational Education. IN 362. Columbus: ERIC Clearinghouse on Adult, Career, and Vocational Education, Center on Education and Training for Employment, The Ohio State University, 1995. (ED 384 828)
  • Wulf, Katie. "Training via the Internet: Where Are We?" Training and Development 50, no. 5 (May 1996): 50-55.
Organizational Resources

New Members
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Stanley N. Bunson
Alpha-Omega Change Engineering

Michael A. Fitzgibbon

D. L. Fosque.
City of Hampton
Janie A. Fridley
Bree's Corporate Imaging

Doris G. Thomas
Computer Services Corp

Welcome to our newest members. Remember, if you have a change in address or company affiliation, please let us know so we can keep you updated with member information.


Meeting Room WWW
By Ryann K. Ellis, Training and Development, June 2000
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Do you have an extra copy of the memo? Who will type and distribute the flipchart notes? Robin, can you hear us OK on the speaker? The field agents aren't joining us today, but we'll try to get input from them later.

If that sounds like the opening chorus at your meetings, maybe it's time to try meeting online. The technology has developed so that anyone with a browser and a telephone can use it - anytime, anywhere.

So, what do online meeting rooms look like? Companies investigating these tools will encounter dozens of solutions - from rooms for small groups that need to share data quickly to broadband solutions that broadcast high-quality video. Likewise, you can have your meeting room hosted on a supplier's website, or purchase software and mange the meeting room on your own Website or network.

Here are some basic features common to almost all services:

  • Application sharing
  • Document sharing and editing
  • Presentation viewing
  • Instant messaging
  • Real-time chat
  • Polls and surveys
  • Whiteboards
  • Integrated telephone services
  • Group scheduling and calendars

When selecting an online meeting solution, you need to determine whether you plan to use it for small, collaborative work groups (fewer than 20 participants) or large presentations (more than 50 participants). That will determine the features and tools you need.

Next, you need to decide whether to outsource or host the meeting room in-house. For most companies, outsourcing will be more practical. The technology is changing so rapidly that you may not want to committ to a particular software that will need technical suppost, periodic upgrades, or in-house expertise.

And don't forget to consider security, platform versatility, technical support, set-up, and pricing!

Meetings, facilitations and training sessions will all be impacted by changes in the Web and online services. In order to be on the cutting edge of training, please peruse the following sites suggested in the article and from other research so that you can be ahead of the wave:

Online Meeting Options:

  • Contingo i2I
  • WebEx Meeting Center
  • PlaceWare Conference Center
  • SneakerLabs iMeet
  • PlaceWare Conference Center
  • SneakerLabs iMeet
  • Microsoft NetMeeting
  • Intranets.com
  • Astound.com
  • e-Conference
  • Presentation.net
  • Eloquent.com
  • NewPodium


Websites about Virtual Teams:
Virtual Communities: Training People on Virtual Communication:
  • MyPlaceware.com
  • CentraNow.com


    Employment Corner
    How Does the SEVA Job Bank Work?
     
    Job Bank 101
    By Janette Crumley
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    The SEVA -ASTD Job Bank is provided on our web site as a benefit to our membership and a community service to organizations in Hampton Roads.
    Here is how it works:

    Current job opening listings:
    Organizations in Hampton Roads are encouraged to call the Job Bank Coordinator, Janette Crumley, at 757.460.4183 or e-mail her at with new job postings to list on the web site. For your convenience, most job openings are posted within 48 hours. Stop by the Job Bank often to see what is new.
    Links - Job searchers are provided "hot button links" taking you directly to area and national search links for employment opportunities. Just press the button and you are one step closer to finding the right job for you.

    Announcing a new opportunity for SEVA-ASTD members:

    Confidential e-mail alert for members - If you are a SEVA-ASTD member, we have a special benefit to offer you. Provide your e-mail address to the Job Bank Coordinator and you will be alerted when a new job posting is added to the web site. This will save you time searching for area postings and alert you the minute SEVA-ASTD knows of a job opportunity. All job applicants will be kept strictly confidential.

    We hope you will visit our chapter's web site often for up to date information about chapter activities and to see what is new in the Job Bank.



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