astdlogo1.jpg (11197 bytes) American Society for Training and Development
Southeastern Virginia Chapter

"Serving Hampton Roads & Beyond"
Trainers' Track
October 2000

Table of Contents

President's Corner

Technology Update

Learning to Learn

Speaker Presentation Tips

Become a New Board Member

Training and Development


President's Corner
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This month is our annual Professional Development Day. Each year, our chapter provides training and performance improvement practitioners in the Hampton Roads community this opportunity for personal and professional growth. This one-day event provides meaningful professional development workshops, presents an opportunity for networking, and allows local vendors a forum to showcase their products and services. Please check out our website at www.sevaastd.org for details and registration opportunities.

The Chapter's new Board is coming together. This month, the slate will be presented. Next month, the new board will be voted in, with installation coming in December.

Your Chapter Board is also preparing to attend the 2000 ASTD National Leadership Conference (NLC) to be held October 20 -- 22 in Alexandria, Virginia. The NLC offers the opportunity for our board to come together for learning and networking with leaders from other chapters from throughout the US. The mission of these three days is to discover how all of us can collectively move the profession forward. The conference will explore the challenges of leadership, provide professional development and tools for leaders that can be implemented after the conference, and highlight partnering opportunities between ASTD, leaders, and staff. This has always been a great learning and team building opportunity for the new board.

As a reminder - If you have not received your membership renewal, call us. If you have received it, please return the renewal form as soon as possible.

I look forward to seeing you at the Professional Development Day.

You can get the latest news and information from the Southeastern Virginia Chapter delivered to your work or personal e-mailbox. Monthly, (approximately one week prior to any of our programs) we will send each of our members who have signed up for this service a reminder and a short summary about the event. From time to time, we will also include other information of interest to our membership.

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Technology Update
ASTD’s New E-Learning Initiative: Helping Members Get Up to E-Speed
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ASTD’s New E-Learning Initiative: Helping Members Get Up to E-Speed

Something big is happening-a revolution that will change the fundamental nature of training, knowledge management, and performance improvement. Coordinating ASTD’s e-learning initiative is Patricia Galagan, the editor-in-chief of Training and Development and Learning Circuits magazines. ASTD recently spoke with Galagan about her vision of the future of e-learning.

ASTD: What exactly is e-earning?
PG: At ASTD, we define e-learning as being anything delivered, enabled, or mediated by electronic technology for the explicit purpose of learning. The term includes such technologies as online learning, Web-based learning, and computer-based training. It excludes things that might fit under the umbrella of "distance learning" but are non-electronic, such as books. E-learning also includes learner-to-learner interactions, such as might occur in an online learning community.

ASTD: Why the emphasis on e-learning?
PG: E-learning is the most important development in the training industry’s recent history and the one that is most likely to change the field dramatically in the next 1,000 days. Many ASTD members are struggling with e-learning, and ASTD wants to become their primary source of information and tools for taking e-learning into their organizations.

ASTD: What other e-learning resources does ASTD plan to provide?
PG: Our goal is to identify and create ASTD e-learning products and services to help get membership to e-speed. Our early meetings have been extremely productive, and a lot of great ideas have been proposed. Some of the things we’re looking at include wired workshops on e-learning, partnerships between ASTD and leading e-learning organizations, and enhanced e-learning resources and links on the Members Only portion of the ASTD Website.

ASTD: Is e-learning always the best training alternative?
PG: Frankly, no. Some training objectives are - and will continue to be - best achieved through classroom-based training. However, e-learning is clearly the best choice when you need to train hundreds of people, your training budget is limited, or you need to train a number of people in remote locations. Also, e-learning is the preferred delivery when teaching certain subjects, such as software applications. Any many people have discovered that "hybrid" programs - which incorporate both classroom-based training and e-learning - solve their training needs most effectively.

ASTD: What developments are we likely to see in e-learning in the next five years?
PG: Forecasts call for e-learning to balloon to 55% of the corporate training market by 2003. That’s less than 1000 days away! Part of the reason for that explosion is the pace of technological development. Increases in bandwidth, faster Internet access, better graphics, and more interactive features will make e-learning more user-friendly. There’s no question in my mind: E-learning is here to stay. And ASTD will help our members embrace it, learn all they can about it, and use it as effectively as possible.

(From ASTD, July/August 2000


Learning to Learn: How to Find Training and Classes that Work
Workforce, Aug 2000, by Jennifer Laabs
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There's an ancient saying: When the student is ready, the teacher will come. Then there's the Bible quote: Seek, and ye shall find. Combining ancient wisdom with modern insight for human resources professionals looking for training translates into this: Great HR training can be found just about everywhere - if you look for it.

It's the flip side of HR professionals' usual role: learner instead of
trainer. Most HR generalists already know how to plan training and development programs for their employees. But what happens when it comes to designing their own career development strategies? What if you want to tap into a course on advanced online recruiting, global HR management, mergers and acquisitions, or managing telecommuters? Some HR pros are lucky enough to have a corporate university on-site or nearby. Many of them have built these universities themselves. Such companies as Sears, McDonald's, and Dell Computer provide employees, including HR professionals, with access to all types of training opportunities.

Other HR managers don't have access to on-site universities and must find training outside their organizations. But it's no sweat. These days, just about any type of human resources training you can imagine-from online coursework in how to conduct performance reviews to one-on-one training in executive leadership is available. Whether you want to get continuing education units, professional certification, an advanced degree, or simply want to beef up your HR skills, there's an institution out there to help you. It just takes a little research to find the right one for your needs.

Good first steps are to evaluate your career development needs and discover how you learn best. "An individual's learning style is more basic than personality itself," writes William E. Casner in "Real-Time Learning for RealTime Teamwork," Technical Training magazine (May/June 1998). "Each person gathers and processes information in a unique way, and this process is reflected in learning styles."

To figure out your preferred learning style, it's helpful to think about how you prefer learning new information in other areas of your life. For example, if you wanted to learn how to program a new VCR, would you prefer to have someone show you how to use it, or would you read the manual? Maybe you'd just start fiddling with the remote and hope for the best. One way isn't better than another.

"I work for a nonprofit, and I'm a one-person department, so it's hard to find the time to go to outside training," says Linda Konstan, director of HR for the American Humane Association in Englewood, Colorado and principal of LMK Associates based in Denver. "I despise conferences with their (what I consider) silly workshops. To me, HR conferences are purely for networking and not for `learning.'"

Other human resources professionals obviously disagree. That's evident in the numerous HR conferences available, such as the American Management Association's annual human resources conference, which registers thousands of attendees.

Sometimes, it's best to combine learning styles for the best retention. "The challenge (and the art) lies in matching content areas with the most appropriate training methods," advises The Center for Creative Leadership Handbook of Leadership Development (Jossey-Bass, August 1998). "For greatest effectiveness, multiple methods should be used. For example, lectures are needed in most skill-based training because they are the most efficient way to deliver large amounts of information and theory. But no matter how well done, lectures alone are never sufficient."


We're looking for a few good.... Board Members!
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It's not just "national" election season, it's "local" election time, too! And, you don't have to worry about campaign financing or (much) scandal! We are already planning for the exciting board year of 2001-The Training Odyssey. And we'd like you to be part of our team!

If you have an interest in any position and/or would like further information about what the position responsibilities entail, please call any present Board
member or Debbie Christian at 361-4117 or email before September 30th!

Being a board member provides you these opportunities (and more!):

Leadership - goal setting - process development - group dynamics - strategic planning - effective communication - challenges - problem solving -
responsibilities - resume building - learn more about HRD, OD and performance improvement - making new friends - being part of a team - networking - attending the National Leadership Conference - having lots of laughs- and being all that you can be!!!!

Come on, "throw your hat" into the ring and contact a current Board member by September 30th.


Conference Speaker Presentation Tips
From "Tips from MIS Training" by Ken Cutler and Lois Jacobson
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  1. Arrive early enough to test your equipment before your session.

  2. Be relevant for audience.
    They are attending the conference specifically to learn up-to-the minute tactics, strategies, and techniques they need to thrive in the industry, and will expect you to impart practical, technical, "how-to" information.

  3. Don't try to cover too much material.
    DON'T suggest that you are squeezing two or three days of material into one and a half hours. If you have tailored your presentation for your allotted time, your material will be focused and relevant.

  4. Never apologize.
    Don't throw a damper on the audience by making them feel they are not getting your best.

  5. Get right into your subject matter.
    Avoid long introductory comments. Spend no time on jokes, amenities, or platitudes about how important the topic is. If they didn't already agree, they wouldn't be there.

  6. Start off with a bang.
    Start off with a promise. Start off with a pledge. Start off with the "meat" so attendees are immediately taking notes and thinking of how they will apply what you are about to tell them.

  7. Don't make remarks about "Running Out of Time."
    When you suggest things didn't get covered, people feel cheated. They think the conference and your session were poorly planned.

  8. Be specific.
    Example: You are making a statement about lawn mowers - which one do you think is the most valuable to attendees:
    "Lawn mowers are a boon to mankind."
    "Some lawn mowers are better than others."
    "People with large lawns should use mowers with bags to collect the cuttings."
    "The following lawn mowers are most effective in the following situations for the following reasons, etc."
    Example: You are providing a list of techniques, advantages, disadvantages, etc. Enumerate them. "Here are 18 quick ideas of how to . . . one, two, etc."
    Attendees will know where you are at any point.
    Instead of "These are hundreds of ways . . ." say "There are 483 ways to . . ."

  9. Don't tell self-congratulatory war stories.
    Your personal experience is valuable, as long as you stick with brief, relevant illustrations.

  10. Don't advertise your consulting practice.
    Let your presentation do it for you.

  11. Support the program and other speakers.
    Don't be negative. Your success, the program's success and the participant's reactions are intimately tied to one another. Support every speaker, the hotel, etc. If you have problems or concern, discuss them after the program. In other words, be positive, productive and flexible.

  12. Always repeat any question asked by attendees.
    You will maintain the interest of all the attendees if they hear and understand the issue you're addressing.


Training and Development Professional Opportunities
 
(From CareeRx, http://www.CareeRx.com)
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 Continuing to add to its suite of online career management resources, CareerPath.com - the Internet's largest career site - announced a strategic partnership with the leading career counseling Web site, CareeRx (http://www.CareeRx.com).

Job seekers now will have access to CareeRx's extensive personalized career counseling and specialized skills assessment tests in addition to CareerPath.com's largest and most current database of job listings. Recruiters will benefit from the combination of CareeRx's valuable pre- and post-employment assessment tests and corporate fit surveys, together with CareerPath.com's most precise resume search engine on the Internet.

"CareerPath.com is far more than job listings - we are committed to providing job seekers with a one-stop career hub for successfully managing their career," said Stephen Ste. Marie, chief executive officer, CareerPath.com.

"As a leader in the online recruiting industry, we are excited to team up with the leader in online career counseling, CareeRx, to provide the most in-depth career resources on the Internet," said Jonathan Swerdlow, vice president, business development, CareerPath.com. Maintaining a staff of highly trained, professional career counselors and coaches, CareeRx offers an inexpensive method of assessing career-development opportunities by examining education, employment history and other work related motivations.
Helping job seekers find careers that best match their interests and skills, CareeRx provides counsel on how to implement a career plan that will lead to a satisfying profession. The CareerXpress 15-minute survey provides a quick analysis of possible career opportunities based on the skills described. CareeRx's coaching philosophy focuses on developing strategies to deal with specific challenges and hurdles, such as preparing for an interview, choosing between two appealing jobs, securing a promotion and negotiating a raise.

"Self-knowledge is the foundation of successful career decisions," said Dr. Micah Janus, president, CareeRx.com, LLC. "This must be combined with knowledge of the universe of career opportunities. Next, you need the means to connect the two. CareeRx is the hyper link to your CareerPath."

CareeRx brings affordable professional career testing, counseling and coaching to the Internet. Its staff of licensed career professionals utilize state of the art assessment tools as well as one-on-one advice to provide the perfect "career fit" for job seekers and recruiters. CareeRx's syndicated Ask Dr. Janus column provides helpful insights and tips about the career process while its "Career 911" hotline provides immediate access to a professional career coach. The career store provides books, CDs and tapes that support the career exploration process. CareeRx president and director of professional services Dr. Micah Janus is best known for his significant work with Delta Airlines. Since 1945, virtually every pilot and senior manager at Delta has been screened -- while seated in the famous "Janus Rocking Chair," which is now in the Delta museum in Atlanta, Georgia -- by Janus or his father.



Contact SEVA-ASTD
SEVA ASTD
Quality of WorkLife Center
752 Settlers Landing Road
Hampton, Virginia  23669
(757) 640-0045

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